At Air Products & Services We Let Our Customers do the Talking!
Your neighbors who have called on Air Products & Services have plenty to say about their great experience with us. No other HVAC company in this area can match our combination of personal service and quality. Read for yourself what your neighbors are saying about Air Products & Services.
We’ve used Air Products for several years. Rene services our units and is always friendly, thorough and knowledgeable. We trust their service. They are on the ball.
They repaired a problem where dirty air was circulating back into the house; installed a new shut-off valve; replaced a hard pipe with flex piping; and performed annual maintenance on the unit (cleaning the unit, changing filters, ensuring everything was running smoothly). Repairs were $87, cost for twice-a-year maintenance service (this visit for the heater; another visit in 6 months for the HVAC unit) was $289.
John was extremely professional, courteous, and very clear in communicating the work that he had done and why. Because the company had serviced this unit for the previous owner of the house, he also let us know what the past service history had been. E.g., he mentioned that the HVAC unit was older and less efficient, but also said that he wouldn’t recommend making a change unless the unit stopped working. When the day comes when the unit doesn’t work, our money would be better spent on a more energy- and cost-efficient unit rather than fixing what is out there. All in all, a very nice technician who didn’t try to upsell us on stuff we didn’t need this minute.
Air Products is a very responsive company, who helped me out recently when my AC shut down during a 100+ degree week. Their service techs are very knowledgeable, and I appreciate that they are on time for their appointments. The service tech William was efficient, explained the problem causing the issues in my system, and laid out all my options to fix it. Thank you!
We live in Porter ranch and because of the gas leak the so cal gas connected us to this company. The company is very professional and efficient. The technician John Escobar came on time. Gave me hand out and literature on the product. Explained everything thoroughly and answered my questions. I was impressed at how efficient, professional and meticulous he was. Will definitely use their company again.
I have be a customer of Air Products for at least 20 years. They keep our HVAC in top form by preforming a winter service and a summer service. During a recent hot spell our AC suddenly stopped. Air Products will able to come the very day I called and even though our AC is bordering elderly, John, the technician repaired it and it works better than ever. John explained the possible causes and the appropriate fix for each possibility. He was clear and extremely kind!
Over the years I have recommend Air Products to many friends and they too have all be happy with the service!!
We have been using Air Products for 25 years. They are professional, prompt and honest.
When I had questions as to whether we should upgrade our systems, they advise against it
despite the potential profit they would have received had we upgraded. That was five years ago and we are glad we listened to their advise. Highly recommended them.
I called Air products and spoke with Liz to get a second opinion quote for a blower motor. My company quoted almost $1,000 for a new Ecm Motor on a unit I had installed last year. When I gave her my model and serial number she informed me my unit should be under parts warranty for 10 years. I ended up having it replaced for free by the installing company but i appreciated her honesty. Its hard to find a company willing to be honest in this industry. Going forward if i ever need service I will definitely call Air Products.
In the 5 years we lived in our current home, we have had 4 different AC technicians to repair /replace parts for our HVAC unit for variety of issues…so by now I could definitely tell if the technician is legit or not..
By far, Mr. Escobar was the most professional and knowledgeable. He was also patient and articulate in explaining everything which was very helpful. There was no attempt to up sell me on unnecessary repairs but he helped tried to find the most beneficial solution for us. I really appreciate the honesty and am so happy we found a company with real experts who really know their stuff….and it doesn’t hurt that their price was waaaay better than the previous company who quoted me for the same service….
We have a system with 3 nest zoned spaces. For the last year it’s been OK, but seeming to labour when coming on and off. When it finally went the whole system failed.
John from Air Products came in and immediately diagnosed the problem. Seems that when several nests and valves come on simultaneously it pulls too much electricity and it finally blew the transformer and motherboard.
The tech upped the transformer to 75w and that took care about f the problem along with a motherboard.
The company was very professional as was their tech John. I’ve had many HVAC guys and I’m honestly just impressed. I’m going to sign up for a maintenance agreement asap. Oh and they were nice and clean, didn’t scare my cat.
I have lived in the Los Angeles area for many years and have yet to have found a reliable and honest HVAC contractor. All of a sudden my entire system shut down and Air Products was referred by a friend. I called them and they made an appointment in a day.
John, the technician, showed up at the appointed time and was professionally dressed for the job. He accessed the unit and spent a reasonable time diagnosing the problem. The system was fixed appropriately.
He was friendly and explained everything that was done in plain language. I am very pleased with their work and would recommend them to anyone in need of a professional service that knows what they are doing.